Thank you always for your support to Ocean Network Express.

Further to our announcement regarding Suez Canal Incident Status Update on the Website,
we would like to inform you the latest situation.

Further to our announcement regarding Suez Canal Incident Status Update on the Website, we would like to inform you that since 19.30hrs local time on March 29, the Suez Canal has re-opened for the passage.

We regret to report that the Suez Canal passage is currently blocked to vessels in both directions due to the vessel ran aground in the Suez Canal at around 8 am local time on March 23. This incident occurred as the container ship proceeded northbound through the waterway from the Red Sea.

Considering the severe disruptions caused by the protests, port terminals operating close to full capacity, limited availability of road transportation resources as well as internet and banking services being shut, ONE has taken the decision to temporarily suspend the import bookings into Myanmar with immediate effect.

Further to our Customer Advisory dated March 10, 2021, we would like to inform you that ONE APUS has successfully departed Kobe on March 16, 2021, 1300 hrs. Her estimated date to arrive Long Beach remains to be on or around March 30, 2021, without guarantee and subject to change. Though, regarding ONE APUS’s berthing schedule in Long Beach, she is expected to wait for her berth, estimated to be on April 7, 2021, due to the ongoing congestion in San Pedro Bay area, without guarantee and subject to change.

Further to our Customer Advisory dated February 26, 2021, we would like to inform you that ONE APUS remains targeted to depart Kobe on or around March 15, 2021, which is subject to change and without guarantee. If that can be achieved then the estimated date to arrive Long Beach is on or around March 30, 2021, again without guarantee and subject to change.

Further to our Customer Advisory dated February 18, 2021, we would like to inform you that the discharging operations, inspection work and transloading of the discharged damaged containers continue to proceed steadily. Between the first day of container discharging at Kobe and February 25, 2021, a total of 940 boxes have been safely discharged.

Further to our Customer Advisory dated February 5, 2021, we would like to inform you that the discharging operations, inspection work and transloading of the discharged damaged containers continue to proceed steadily. Since the first day of container discharging at Kobe, a total of 859 boxes have been safely discharged as of February 17, 2021.

At this moment, we would like to advise you that all works are in progress to make ONE APUS available to depart around mid of March (subject to change). More detailed information regarding her schedule will be advised once available.

Dear Valued Customer,

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to
your needs.

ONE is pleased to announce we will be releasing a new feature in our eCommerce service lineup
called “ONE QUOTE” on the 23 February 2021.

Further to our Customer Advisory dated January 14, 2021, we would like to inform you that the discharging operations, inspection work and transloading of the discharged damaged containers continue to proceed steadily. Since the first day of container discharging at Kobe, a total of 722 boxes have been safely discharged as of February 4, 2021.